rates and packages

need more time to grow your business?

We offer:

  • Set monthly hours to suit your business needs.
  • Unique business support tailored to you.
  • Discounted hourly rate for months that need extra hours.
  • We provide a dedicated VA for your business.
  • 30-minute free call with your VA each month.
  • Guaranteed backup for holidays and sickness.
Monthly Retainer - First Rate PA

monthly retainer packages

You can get the extra support your business needs, by choosing one of our packages to suit your budget.

Our monthly retainer packages start from £165 and include:

Bronze Package - First Rate PA
  • £165 a month
  • 6hrs a month
  • Equivalent of approx. 1.5hrs a week
  • Additional hourly rate @ £25 per hour
  • Can be used for one of the following: Social media support, diary management or appointments, 2 blogs a month, online presentation, workshop support or research
Silver Package - First Rate PA
  • £315 a month
  • 12hrs a month
  • Equivalent of approx. 3hrs a week
  • Additional hourly rate @ £22.50 an hour
  • Can be used for a mix of services to suit your business needs
Gold Package - First Rate PA
  • £515 a month
  • 20hrs a month
  • Equivalent of approx. 5hrs a week
  • Additional hourly rate @ £20 an hour
  • This can be used as a 5hr day or 1hr every weekday
  • This package suits those businesses with too much to do each week
Platinum Package - First Rate PA
  • Pricing bespoke to your business
  • Unique package built to suit your business needs
  • Hours can be anything from 1hr to 15hrs a week
  • Additional hourly price is dependant on package
  • Not sure what you’re looking for but know you need some support/help
  • Why not take us up on our discovery call and we will put together a unique package to suit your business

Pay as you go - First Rate PA

ad-hoc pricing

If you have a one off project, or just need a few hours of support to get on top of some tasks, you can take advantage of our ad-hoc pricing.

At just £30 per hour, we can provide a dedicated VA to support your needs.

Or you can try our ad-hoc 3hrs support package @£80, to help with that project.

We can also offer a bespoke ad-hoc project price that is unique to your specific needs and exclusive to your business.

We also offer our Digital Audio Transcription services.

Do you have a recording you are looking to have transcribed?

We charge £1.50 per audio minute, turning your audio notes into a formatted and well presented document within 72hrs.

We find that no two clients are the same, as each business is unique.  We offer a free discovery call, to find out more about you and the services we can offer to support your business.

Our Call Answering service is charged at a monthly rate of £25 a month and a charge of £1.05 per minute with free Whatsapp or email notifications.

Our Live Web Chat service is charged at a monthly rate of £30 a month and a charge of £1.05 per minute with free Whatsapp or email notifications.

Disclaimer - First Rate PA

disclaimers

  • Minimum hours required for our packages are:
    • 4hrs for monthly retainers
    • 2hrs for ad-hoc projects
  • Payment is required in advance for monthly retainers.
  • Monthly retainer packages are billed on the first of each month – DD options are available.
  • Your VA time will be charged and rounded up to the nearest 15mins.
  • A complete breakdown of your VA’s time will be emailed to you at the end of each month.
  • Your package includes a 30mins free call with your VA each month.
  • Any additional hours on a monthly retainer package will be billed separately, at the additional hourly rate price for your package (as agreed in your contract).
  • We provide back up for sick times/days or holidays when your dedicated VA is unavailable.
  • Unused hours will be carried over for a maximum of 3 months; these will be limited to an amount dependant on your monthly retainer package. (This will be defined in your contract).
  • We recommend a minimum of 3-months for you to be able to review your progress with your chosen monthly package.
  • For Ad-Hoc projects – Extra cost may occur for urgent one off jobs, depending on the turnaround required.
  • Digital audio transcription may incur extra charges for urgent projects that are needed sooner than 3 working days.
  • Digital audio transcription is a separately priced project and can not be included in either a monthly retainer or ad-hoc packages.
  • Call answering and live web chat services:
    • Both services are operational between the hours of 9am to 6pm.
    • Both services are charged per second up to the nearest minute.
    • Both services Monthly charge is to be paid in advance at the first of each month via direct debit.
    • Both service’s monthly charge can be included in a monthly retainer package, while the minute charges will be charged at the end of each month.

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