As part of our 10 year celebrations, we are writing a series of short blogs to tell you more about our business. This week we would like to introduce you to some of the First Rate PA team.
When Michelle started her business she knew it would have to grow one day and taking that first step with a collaborative project helped her grow her team. Today there are eight members to the First Rate PA team all offering different skills, helping First Rate PA provide more services to its growing number of clients. Here are three of the team:
Suzie started working with Michelle in 2017, taking over the majority of the First Rate PA audio transcription work. With a degree in English and over twenty years’ experience as a PA, working with many different businesses and personalities, Suzie set up on her own in 2015 and really appreciates the freedom and lack of commute! Away from work she loves singing with her local choir and reading – plus travelling and spending time with family and friends when allowed!
Katie has been with the team since January 2019 and supports First Rate PA with Marketing and Social Media, as well as working with First Rate’s clients on helping them to grow their Businesses. She primarily supports them with Research, Business Development, Marketing and Social Media services. Katie has a background in Marketing, Partnerships and Events and has a real passion for creating amazing experiences. When not working, Katie loves to spend time exploring new places and seeing the world.
Becky joined the team in March this year, just before lockdown. She supports First Rate PA with its Marketing strategy, working alongside Michelle and the team to develop and grow the business. With a Business degree, she has a background in the Tourism and Hospitality Industry and has also worked in the Not-for-Profit and Charity sectors. She has also studied with the Chartered Institute of Marketing and is always keen to learn new things. She enjoys baking and also has a passion for being organised and is always looking for new tips and ideas to keep things tidy.
Taking on new team members has allowed Michelle to expand the services that she can offer to her clients, with some clients having more than one PA to support their business development. Here are some testimonials from some of our clients:
“Working with Michelle and the team is an absolute pleasure. Not only do they understand my unique way of working, but they helped me grow my business and have given it a professional touch that I think my clients appreciate. I look forward to working with First Rate PA for many more years to come” – Jo Townsend Wellbeing.
“Michelle ensured I was matched with a VA who would quickly grasp my business needs, and with a personality that clicked with our brand. Our Virtual Assistant Amanda has been a joy to work with, efficient, empathetic, knowledgeable and most importantly – good fun. We couldn’t be growing the business without her support. Thank you First Rate PA”. – Kat, Everyday People.
“I have been working closely with the team at First Rate PA since October 2019. Michelle listened very carefully to what my concerns and priorities were, to help identify where she felt my business needed the most support. I was then assigned an excellent Virtual Assistant to work through those areas with me each month. First Rate PA has been instrumental in helping me work more efficiently by taking away some tasks – allowing me to focus on what I do best. I can highly recommend First Rate PA and look forward to a long working relationship with them”. – Andrew Upton, Honey Legal.
Next week we will be looking at how our plans have changed over the last few months and looking towards the future.